Customers aren’t going to stop buying things, they’ll just shop differently. Survivors and thrivers are always customer centric.
Click on some of the brands we’ve worked with
How we work
We work online and at street level. Wherever people shop. We deliver powerful ideas and strategies, initiatives and communications that pay and pay. Driven by unique research techniques, rich customer insights that are actionable, and bucketloads of experience. We’ll help you stand back and take a closer look at your business, and get it firing in these strange times. Above all, we understand your unique retail issues even in these times. And we know how to fix them.
The strategic decisions you make now and the hard work we invest now will set you up for a rapid regrowth after the pandemic. Work with us on a project or a full rebrand while you have the time to give it the thought it needs for you to come out of this ahead.
What We Do
Full performance analysis of sites and venues
Quick fix solutions for cash flow
Digital and mainstream campaigns to drive traffic
Customer experience improvement
Online retail and physical store troubleshooting
Store and product performance improvement
Actionable insights and meaningful analysis
Expert assessment and strategy
Creative design + production with a commercial edge
Web development, video production and social
The RPU Process
Analysing your business, customers and market with our touchpoint diagnostic framework and bespoke research facilities.
Deliver a differentiated and commercially viable strategic plan that’s realistic, achievable, and media agnostic.
Try before you buy
We’re now providing the below services for free to support Australian businesses.
1/2 day free consultation
Discussing your immediate needs and challenges.
Waive Onboarding Fees
Our usual onboarding fees will not be charged during this period of time.
Following our half day consult, if agreed, we’ll provide an audit and review with directions.
A Pivot Plan
If required, we’ll help you pivot to attract new customers, new tech, and different revenue models.
Let’s Zoom together soon!
Phone: +61 466 848 166